User Trust Experience

In the research project “User Trust Experience” (UTE), the H-BRS University of Applied Sciences has been commissioned by TÜV TRUST IT in cooperation with Huawei UCD Center to examine influencing factors on users’ trust in technical components. The studies relate to smartphone products of project partner HUAWEI, and especially to the permission management system inside the operating system EMUI. The team around Professor Luigi Lo Iacono investigates various technical design aspects that create an increased trust or even a loss of trust in modern technologies among end-users. For this purpose, the researchers will conduct analytical and empirical studies. The goal is to develop concrete improvements for the permission management system of EMUI. It should communicate secure handling of user data in a user-friendly way, to allow greater trust in the technology. The desired research outcome is a collection of general design principles for developing secure and trustworthy technology. The research cooperation combines the expertise of the project partners in the fields of “User-Centered Design”, “Usable Security and Privacy” and “IT Security Certification”.